Friday, May 7, 2010

Who answers phone surveys anyhow?

The answer should come on May 13! At the next MRIA Ottawa speaker's event:

"We’ve seen the evidence of declining response rates – the focus of discussion at our April 15 panel discussion - and we’re troubled or at least challenged. We’ve seen evidence that suggests lower response rates may not necessarily have a clear negative impact on the quality of the data gathered. Yet, we worry that it may just be a matter of time before response rates and other challenges conspire to change that.

We know that certain segments of society are less accessible: they may be less willing to do surveys, they may be less accessible because of schedules or how they use communications tools. There may be other unrecognized factors at play, or it may be some combination of issues."

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